Skip to Content

City of Richmond Hill Logo

City of Richmond Hill

  • Living Here
    • Garbage and Recycling

      Information for residents about the garbage and recycling services at your home or building.

    • Parks, Trails and Facilities Directory

      Find Community Centres, trails and other City amenities near you.

    • Home and Property
      • Animal Services
      • By-laws
      • Garbage and Recycling
      • Notice of Claim
      • Trees and Yards
      • Water Services
      • Windrow Clearing Program
    • Roads & Sidewalks
      • Parking
      • Snow Clearing
      • Transportation and Roads
      • Walking and Cycling
      • Winter Maintenance
    • Community Resources
      • Accessing City Records and Information
      • City of Richmond Hill e-Newsletter
      • Cooling Centres
      • Fee Assistance
      • Holiday Donation Drive
      • Holiday Service Schedule
      • How Can We Help You
      • Report It
      • Warming Centres
    • Emergency Services
      • Emergency Services
      • Fire and Emergency Services
      • Sewer Backups
  • Things to Do
    • Recreation

      Recreational programs for all ages, fitness classes, memberships and more.

    • Arts and Culture

      Explore a variety of art workshops, theatre shows, heritage and other cultural opportunities.

    • Programs and Facilities
      • Adults 55+
      • Birthday Party Packages
      • Camp
      • Educational Programs and Field Trips
      • Facilities and Sports Fields
      • Get Active
      • Get Involved
      • Fitness
      • McConaghy Centre
      • PA Day Programs
      • Skating
      • Swimming
    • Attractions
      • Festivals and Events
      • Heritage and Museums
      • Library
      • Partnerships and Advertising
      • Richmond Hill David Dunlap Observatory
      • Richmond Hill Centre for the Performing Arts
      • Sports Hall of Fame
    • Get Outdoors
      • Community Tree Planting and Stewardship Events
      • Outdoor Activities
      • Parks, Trails and Natural Areas
      • Splash Pads
      • Tennis and Pickleball
  • Online Services
    • Applications, Permits and Licenses

      Looking for a specific application, permit or license? Find them here.

    • Parking

      Learn more about parking by-laws, regulations, permits and more.

    • Your Property
      • Building Inspections
      • Healthy Yards, Plant Kits, and Rain Barrels
      • How to Pay Your Water Bill
      • Large Appliance and Metal Goods Collection
      • Pay Your Miscellaneous Invoice Online
      • Property Taxes
      • Tax Assistance Programs
    • Licences and Certificates
      • Birth and Death Certificates
      • Business Licence
      • Letter of Greeting from Mayor Request
      • Lottery Licence
      • Marriage and Weddings
      • Milestone Certificate Request
      • Proclamations
      • Registered Charity Tax Rebate
      • Richmond Hill Grants
    • Outdoors & Leisure
      • Book a Facility
      • Community Gardens
      • Open Air Burning
      • Parking or Bylaw Ticket/Penalty Notice
      • Parking Permits
      • Party Request
  • Business
    • Economic Development

      Interested in investing or doing business in Richmond Hill?

    • Building Permits

      Information for residents about building permits, applications and FAQs.

    • Building Permits
      • Additional Residential Unit
      • Building Permit FAQs
      • Development Applications
      • Non-Residential Permits
      • Residential Permits
      • Sign Permit
      • Zoning and Compliance Letter Requests
    • Development
      • Approvals Plus
      • Community Benefits Charge
      • Development Applications
      • Development Charges
      • Development Permits
      • Security Deposits and Letters of Credit
      • Site Selection Assistance
    • Economic Development
      • Approvals Plus
      • Available Land and Buildings
      • Business Support
      • Community Improvement Plan (CIP) - Grants
      • Economic Development Publications
      • Economic Development Strategy
      • Economic Development Team
      • Filming in Richmond Hill
      • Key Sectors
      • Small Business Enterprise Centre (SBEC)
      • Talent Recruitment
      • Why Richmond Hill
    • Filming in Richmond Hill
    • Partnerships and Advertising
    • Procurement Bid Opportunities
    • Property Taxes
      • Commercial and Industrial Tax Rebate
      • Pre-Authorized Payment Application and Cancellation Request
      • Property Tax Appeal
      • Residential Tax Calculator
    • Reports, Publications and Plans
      • Affordable Housing Strategy
      • Asset Management Plan
      • Budget
      • Economic Development Strategy
      • Environment Strategy
      • Financial Statements
      • Heritage Inventory
      • Inventory of Cultural Heritage Resources
      • Lake Wilcox Special Policy Area
      • Official Plan
      • Parks, Recreation and Culture Plans
      • Planning Studies
      • Socio Economic Study
      • Sustainability Metrics
      • Tennis Strategy
      • Water Quality Report
  • Learn More
    • Access Richmond Hill

      Get help with inquiries, report issues, or make in-person payments.

    • Mayor and Council

      Learn about our City Council, committees, meetings and how you can get involved.

    • Building and Development
      • Affordable Housing
      • Capital Projects
      • Community Improvement Plan (CIP) - Affordable Housing and Sustainable Design
      • Community Improvement Plan (CIP) Project - Office Development and Village Revitalization
      • Consolidated Linear Infrastructure Environmental Compliance Approval
      • Design and Construction Guidelines
      • Housing Accelerator Fund
      • Official Plan
      • Planning Information
      • Zone Richmond Hill
    • Environment
      • Climate Change Action Plan
      • Environment and Sustainability
      • Find Yourself Here
      • Healthy Yards
      • How You Can Help the Environment
      • RH Maps
      • Richmond Hill Blooms
    • Corporate Initiatives
      • Age-Friendly Community
      • Diversity, Equity and Inclusion
      • My City at Work
      • Public Conduct, Compliments and Complaints
      • Strategic Plan
    • General Information
      • A-Z Services
      • Awards
      • Budget
      • Certificate of Insurance Forms
      • Commissioning Public Services
      • Community Development
      • Council, Committees and Task Forces
      • Elections
      • Integrity Commissioner
      • Municipal Property Assessment (MPAC)
      • Parking
      • Service Charter
      • Volunteering
    • Freedom of Information
    • About Richmond Hill
      • Demographics and Census
      • Mayor and Council
      • New Residents Letter
      • Our History
      • Richmond Hill Shop
      • Richmond Hill's 150th Anniversary
      • Sister Cities
    • Richmond Hill Blooms
    • Development Planning
      • Draft Plan of Condominium
      • Draft Plan of Subdivision
      • Official Plan Amendments
      • Part Lot Control Exemption
      • Pre-Submission Meeting
      • Site Plan and Site Plan Amendments
      • Source Water Protection
      • Sustainability Metrics
      • Zoning By-Law Amendment
    • Access Richmond Hill
    • About Government
      • Federal Services
      • Provincial Services
      • York Region
    • Employment
      • Current Openings
      • Employment FAQ
      • Employment Fire
      • Human Resources Division
      • Volunteering
    • Schools
      • Student Volunteer Opportunities
    • David Hamilton Park and Ed Sackfield Arena and Fitness Centre Project
Living Here
    • Home and Property
      Toggle Section Home and Property Menu
      • Animal Services
        Toggle Section Animal Services Menu
        • Animal Licences
        • Off-Leash Areas
        • Responsible Pet Ownership
        • Wildlife
      • By-laws
        Toggle Section By-laws Menu
        • Fence By-law
        • Front Yard Parking
        • Grass and Weed Bylaw
        • Lawn Watering Restrictions
        • Parking
        • Property Standards
        • Smoke Free Outdoor Spaces
      • Garbage and Recycling
        Toggle Section Garbage and Recycling Menu
        • Canada Post Community Mailboxes
        • Drop Off Your Waste
        • Electronic Waste
        • Garbage and Recycling at Your Building
        • Garbage and Recycling at Your Home
          Toggle Section Garbage and Recycling at Your Home Menu
          • Blue Box Program Changes in 2026
          • Waste Collection Day Lookup Tool
          • What Goes Where
        • Garbage Tags and Bins
        • Household Hazardous Waste
        • Illegal Dumping and Litter
        • Large Appliance and Metal Goods Collection
        • Reducing Single-Use Items
        • Textile Waste Reduction
        • Tips To Reduce Waste
        • Yard Waste
        • Waste Collection Day Lookup Tool
      • Notice of Claim
      • Trees and Yards
        Toggle Section Trees and Yards Menu
        • Celebration Bench
        • Celebration Forest
        • Community Garden
        • Emerald Ash Borer
        • Healthy yards
        • 2024 Healthy Yards Plant, Rain Barrel and Composter Guide
        • Lawn Watering Restrictions
        • Lymantria Dispar Dispar (LDD Moth)/Spongy Moth
        • Native Species
        • Oak Wilt
        • Pesticides and Lawn Care
        • Richmond Hill Blooms
        • Tree Cutting Permit
        • Tree Diseases and Pests
        • Tree Issue
        • Tree Maintenance
        • Trees on Private Property
        • Tree Preservation Information
        • Tree Reporting
        • Water Restrictions
      • Water Services
        Toggle Section Water Services Menu
        • About Your Water Bill
          Toggle Section About Your Water Bill Menu
          • How to Pay Your Water Bill
          • How to Read Your Water Bill
          • Water Fees and Charges
          • Water Meters
          • Water Meter Installation and Replacement
        • Backflow Prevention
        • Backwater Valve Subsidy Program
        • How to Drain a Pool or Hot Tub
        • Lawn Watering Restrictions
        • Leaks and Water Usage
        • Sewer Backups
        • Stormwater Management
          Toggle Section Stormwater Management Menu
          • How to Read Your Stormwater Bill
          • Stormwater Fee Calculator
          • Stormwater Management Rate FAQs
        • Water Conservation
        • Water Quality Report
        • Water Quality Testing
      • Windrow Clearing Program
    • Roads & Sidewalks
      Toggle Section Roads & Sidewalks Menu
      • Parking
      • Snow Clearing
        Toggle Section Snow Clearing Menu
        • Snow Clearing News and Notices
        • Windrow Clearing Program
        • Winter Maintenance Frequently Asked Questions
      • Transportation and Roads
        Toggle Section Transportation and Roads Menu
        • Micromobility
        • Parking
        • Parking Permits
        • Parking Tickets
        • Road Closures
        • Streetlight Maintenance
        • Traffic
        • Transportation Planning
          Toggle Section Transportation Planning Menu
          • Addison Extension Environmental Assessment
          • Red Maple Environmental Assessment
          • Transportation Master Plan Update
        • Walking and Cycling
          Toggle Section Walking and Cycling Menu
          • Active School Travel
      • Walking and Cycling
      • Winter Maintenance
    • Community Resources
      Toggle Section Community Resources Menu
      • Accessing City Records and Information
      • City of Richmond Hill e-Newsletter
        Toggle Section City of Richmond Hill e-Newsletter Menu
        • City of Richmond Hill e-Newsletter - Farsi
        • City of Richmond Hill e-Newsletter - Russian
        • City of Richmond Hill e-Newsletter - Traditional Chinese
        • My Richmond Hill Newsletter
      • Cooling Centres
      • Fee Assistance
        Toggle Section Fee Assistance Menu
        • Jumpstart
      • Holiday Donation Drive
      • Holiday Service Schedule
      • How Can We Help You
        Toggle Section How Can We Help You Menu
        • Report a Problem - Let us Know
      • Report It
        Toggle Section Report It Menu
        • Streetlight Maintenance
      • Warming Centres
    • Emergency Services
      Toggle Section Emergency Services Menu
      • Emergency Services
        Toggle Section Emergency Services Menu
        • Emergency Preparedness
      • Fire and Emergency Services
        Toggle Section Fire and Emergency Services Menu
        • Carbon Monoxide Awareness
        • Emergency Preparedness
          Toggle Section Emergency Preparedness Menu
          • Emergency Kits
          • Richmond Hill Emergency Plan
          • Storm and Severe Weather Information
        • Employment - Fire
        • Fire and Emergency Services Training Centre
        • Fire Inspections
        • Fire Prevention
          Toggle Section Fire Prevention Menu
          • Apartment and Condominium Fire Safety
          • Fireworks Permits and Safety Tips
          • Home Escape Planning
          • Home Fire Prevention
          • Open Air Burning
          • Seasonal Fire Prevention
          • Smoke Alarms
        • Fire Programs and Services
          Toggle Section Fire Programs and Services Menu
          • Community Relations and Public Education
          • Fire Prevention Week
          • Project Blaze
          • Workplace Fire Safety
        • Fire Reports, Permits and Requests
        • Fire Stations
        • Message from the Fire Chief
        • Superior Tanker Shuttle Service Accreditation
      • Sewer Backups

Image of dog Dog lying on grass

Animal Services

Share this page
  • Facebook
  • LinkedIn
  • Twitter
  • Email
HomeLiving HereHome and PropertyAnimal Services

More in this Section...

New! Responsible Pet Ownership and Animal Regulation By-law

The Responsible Pet Ownership and Animal Regulation By-law supports the health and safety of animals and the public, demonstrating our continued commitment to responsible pet ownership, public safety and animal welfare.

New changes in the by-law include:

  • Cat Licensing â€“ As of June 1, 2025, all cats (in addition to dogs) need to be licensed and wear a visible tag
  • Modernized Dangerous Dog Restrictions and Owner Requirements 
  • Reduced Household Pet Limits â€“ Maximum of seven permitted animals per household, including no more than three dogs and four cats
  • Permitted Pets List – Outlining approved types of animals that may be kept as household pets
  • Administrative Monetary Penalty System (AMPS) enforcement for violations

Pet licences available for purchase

Richmond Hill requires all dogs and cats (as of June 1, 2025) to be licensed. Licence tags are easy to get and cost effective. They are valid from January 1 to December 31 each year.

Your pets are members of our community and we want them to be safe and enjoy living in Richmond Hill. The new Responsible Pet Ownership and Regulation By-law keeps our community and companion animals safe by making sure pet owners understand their responsibilities.

Learn about being a good pet owner in Richmond Hill:

  • Responsible pet ownership
  • Animal licences
  • Off-leash areas

Animal services

Richmond Hill has partnered with the City of Vaughan Animal Services providing animal regulation and shelter services. Officers respond to calls about wildlife and pets.

You can contact them for:

  • Animal by-law violations
  • Off leash or stray animals
  • Lost/found pet(s)
  • Injured animals
  • Dog bite or attack
  • Complaints about barking dogs and/or poop and scoop
  • Report dead animals on public property, including roads.  Note property owners are responsible for addressing dead and nuisance wildlife on private property.
  • Animal cruelty concerns

Contact Vaughan Animal Services

Website: www.vaughan.ca/animalservices
Telephone: 905-832-2281 (press "0" to speak with Access Vaughan)
Toll free: 1-855-227-7297
Email: animal.services@vaughan.ca​

Note: Vaughan Animal Services responds to emergency calls 24/7.

Microchip and Rabies Clinics 

Check back for upcoming clinic dates and times.

Dangerous dogs

Provincial Offences Officers can designate a dog as dangerous if it bites, attacks, or displays menacing behavior like snapping or chasing. Owners must comply with a Dangerous Dog Notice, which sets out safety requirements.

Owners can appeal the Notice within 10 days in writing. Appeals are heard by a City-appointed Hearing Officer, who can confirm, change, or cancel the Notice. The appeal fee is refunded if the Notice is cancelled.

Dangerous Dog Notice requirements take effect immediately upon service of the Notice and remain in effect for the life of the dog.

Avian Influenza (H5N1) - Bird Flu

Report sick or dead wild birds: With geese starting to return to the community, York Region municipalities including Richmond Hill, may see wild birds that have died or are infected with avian influenza (H5N1), also known as bird flu.

Just a reminder that if you come across sick or dead geese, ducks or other wild birds in Richmond Hill:

  • Do not touch them
  • Report them to our animal services provider, Vaughan Animal Services at 905-832-2281 or animal.services@vaughan.ca 

For more information, visit our Wildlife in the City page.

Frequently asked questions about pets in Richmond Hill

How many pets can I have?

With the enactment of the New Responsible Pet Ownership and Animal Regulation By-law you can have up to three dogs and four cats when you live in Richmond Hill.

If you owned five or six cats, or four dogs, prior to March 26, 2025, you will be able to keep them for the remainder of their lives, provided you obtain a licence for each pet. For more information about licensing additional pets, contact the City at 905-771-0198 or email pets@richmondhill.ca. 

What is the 'Free Ride Home' program?
Each year, Animal Control Officers will give one free ride home to licensed dogs and cats in Richmond Hill if they are found in the community. This means they won't have to go to the shelter. Coming soon is the extension of the free ride home program for cats.
What kind of pets need to be licensed in Richmond Hill?

With the enactment of the new Responsible Pet Ownership and Animal Regulation By-law, all dogs and cats must be licensed each year in Richmond Hill. Learn more about Animal Licences.

A new separate licence is now required for any dog declared as a Dangerous Dog.

Service Animals must also be licensed and wear a tag, however no licence fee applies. Contact the City at 905-771-0198 or by email at pets@richmondhill.ca for more information. 

What kind of animal can I keep as a pet?

Review the Permitted Pets List in the  New Responsible Pet Ownership and Animal Regulation By-law to learn what types of pets are allowed. 

Receive Email Updates...

Contact(s)

Richmond Hill Municipal Offices

225 East Beaver Creek Road,

Richmond Hill, ON L4B 3P4

905-771-8800

access@richmondhill.ca

Helpful Links

  • Contact Us
  • Employment
  • Volunteering
  • Feedback
  • Service Charter
Subscribe for the latest news
  • Facebook
  • X
  • YouTube
  • LinkedIn
  • Instagram
© 2024 City of Richmond Hill
  • Sitemap
  • Privacy
  • Land Acknowledgement
  • Accessibility
  • Terms of Use

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.